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Ordering & Shipping

Ordering

When you are ready to order call us at 1-888-344-3777 or simply contact us at info@avolli.com noting the piece(s) you are interested in purchasing and the city, state and zip code of the shipping destination. We will gladly provide you with additional information about the piece(s) including shipping cost and delivery times.

Our hours of operation are Monday through Friday, 8:30 am to 5:00 pm Eastern Standard Time.

We accept the following forms of payment:

American Express
MasterCard
VISA


or

Cashiers/Treasurers Checks
Personal Checks - Please note that shipment will not be released until personal checks have cleared.

Sales tax will be applied to all orders shipped within the state of Maine.

Shipping

We use several professional delivery companie. Each has extensive experience in delivering antiques across the country and takes great care in protecting your purchase along the way.

Your antique will be carefully blanket wrapped, delivered into your home and placed in the room of your choice. Please be certain of its final location before delivery.

In the unlikely event that something should happen to your purchase during shipping, insurance is included in the shipping cost as added protection.

Return Policy

If you are not satisfied with your purchase, returns will be accepted under the following conditions:

- Authorization must be given by Avolli prior to the return

- Item must be returned by approved carrier within 14 days of original delivery

- All return shipping and insurance expenses are the responsibility of the purchaser. Upon receipt of the returned item, assuming the item is in the same condition as when it was shipped, a refund will be made for the cost of the item only. Shipping costs are not refundable.

- Returns will not be accepted on items that have been altered at the customer's request.

- If requesting a refund for a purchased item that held in the warehouse at the customer's request for longer than three weeks before delivery, a restocking fee of 10% will be deducted from the refund.



 

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